|Multilingual Support||You can always write to us 24/7 in English, French, Spanish and Vietnamese. We will get back to you within 24 - 48 hrs.|
|By Live Chat||Click on the chart icon at the bottom left corner and chat with us. Our Customer Service line is normally answered by a live person between the hours of 9:00 AM and 5:00 PM Monday through Friday Pacific time excluding weekends and major holidays. At all other times, you can leave a message with your information and your message will be returned.|
|Customer Service||Excellent customer service is our #1 priority! In fact, the boss reads every e-mail you send, and lightning fast responses are our specialty.|
|By Phone: (US/CANADA): (Pre-sale and After sale only)||
To better serve you, we have English, French, Spanish and Vietnamese speaking operators! If we do not answer your call it means that we are either on the line with another customer or we are in the warehouse. For a better feedback. Please always leave a voice message along with your information, or send an email to us in case if we're not available and we will call you back within 24-48 hours.
|WORLD-WIDE: (WhatsApp/ Zalo/ Email) (For Business only)||
Please contact us to get access to our buyer/ marketing team. Leave a voice message with your information, or send us an email so we can get back to you. All unknown numbers without information given will be ignored. It's always best to send us an email with details if you want to give us a clear message.
|Pre-sale/After-sale:||Check our Frequently Asked Questions|
|By Facebook Messenger||Please click here|
|By Email:||info at tresfancy.com|
|Feedback||Suggestion? Website problem? Let us know|
|By Contact Form||
To maintain a fast, better customer service. We prefer to offer customer support by live chat/email/contact form so we can address you probably in details.
We aspire to always answer your query within 24 hours Monday to Friday. Should you not receive an answer from us within this given time frame, or didn’t find what you were looking for from our Help Center, don't hesitate to get in touch with us again via any contact form or call us.
Feel free to use our contact form. We will address your inquiry and respond to you as soon as possible.